All return of goods must have prior authorisation. Goods which have been incorrectly supplied by RSA Pty Ltd will be accepted back for a full credit provided the error is reported to RSA Pty Ltd within 7 days of receipt of goods.
Where a customer wishes to return stocked items for any reason other than incorrect supply, the following requirements must be established before a return is authorised.
- Age of goods
- Condition of goods and packaging
Goods that are past their used by date, or in an unsaleable condition will be unable to be returned.
Please contact us on (03) 9728 5250 before returning anything to us.